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PRIVACY
POLICY.

Last updated: January 2026

1. Introduction

Markemedia ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website markemedia.io and use our services.

Markemedia operates from two jurisdictions: Tallinn, Estonia (EU) and Hong Kong. We comply with applicable data protection regulations in both jurisdictions, including the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, company name, phone number, and any other details you provide through our contact forms or direct communications.
  • Usage data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically when you browse our website.
  • Cookies and tracking data: information collected through cookies, web beacons, and similar tracking technologies as described in our Cookies section below.
  • Business information: company details, project requirements, budgets, and other information shared during consultations or project engagements.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide requested services.
  • To communicate with you about projects, updates, and service-related matters.
  • To improve our website, services, and user experience.
  • To analyse website usage patterns and optimise our marketing efforts.
  • To comply with legal obligations and protect our legitimate business interests.
  • To send occasional marketing communications, but only with your explicit consent.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

  • Service providers: trusted third-party tools and platforms that help us operate our business (e.g., email services, analytics platforms, CRM systems). These providers are contractually bound to protect your data.
  • Legal requirements: when required by law, regulation, legal process, or government request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • With your consent: in any other situation where you have given us explicit permission to share your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. The types of cookies we use include:

  • Essential cookies: necessary for the website to function properly. These cannot be disabled.
  • Analytics cookies: help us understand how visitors interact with our website by collecting anonymous usage data.
  • Marketing cookies: used to deliver relevant advertisements and track campaign performance across platforms.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your personal data under certain conditions.
  • Restriction: request that we limit the processing of your data.
  • Portability: request your data in a structured, machine-readable format.
  • Objection: object to our processing of your data for direct marketing purposes.
  • Withdraw consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

As we operate in both the EU (Estonia) and Hong Kong, your data may be transferred between these jurisdictions. When transferring data outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.